Sale of Goods Terms and Conditions

By purchasing goods from Cambridge Bridal Studio you are deemed to have read and agreed to the following terms and conditions:
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person using our service and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. goods, gowns, dresses, jackets, cloaks, shoes, veils, tiaras, jewellery refer to the products we sell.  All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Privacy Statement
We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers.

Under the Data Protection Act 1998 and as such, any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than [our manufacturer/supplier(s) and] if legally required to do so to the appropriate authorities. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Disclaimer. Exclusions and Limitations
The information Cambridge Bridal Studio provides is on an “as is” basis. To the fullest extent permitted by law, this Company:

  • excludes all representations and warranties relating  to our services or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in  the Company’s literature; and
  • excludes all liability for damages arising out of or in connection with your use of this service. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to you or any other direct or indirect, consequential and incidental damages.

This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Goods (Please read this fully as it’s very important)
All garments are made to the nearest UK dress size and may need alteration. Any alterations are carried out at the clients’ expense.

Garments from the rail are sold as seen and are non returnable and non refundable whether altered or not.

Any faults with the garment(s) will be noted at the time of sale. Repairs and alterations will be at the clients expense. Fitting measurements are taken at the time of order. If a client loses or gains weight in the time between first measurement and final fitting then any alterations that are required will be at the clients expense.  Made to measure garments sold are non returnable and non refundable unless faulty. We will not re-order another garment to fit a client who has changed size due to gaining or losing weight. The client has no right to a refund or another garment if you just simply change your mind. (Sale of goods act 1979) No alterations can be carried out until the garment is paid for in full. Goods ordered that are not available from stock normally take up to 18 weeks for delivery unless a specific time limit is stated in writing on the order. Garments requiring extra length or special measures are subject to a surcharge, carried forward to the customer from the manufacturer, which is not always known until the garment arrives in stock. Then it will be added to the cost of the goods. Gowns are purchased on size only, based on the largest of bust, waist or hip measurements and agreed with the clients. Exact colours and shades on fabrics and designs on trim, including lace, cannot always be guaranteed. Accessories purchased elsewhere can only be used during fitting of gowns etc. at your own risk. Due to the Copyright Laws, photography is not allowed within the store. During fittings, shoes and underwear must be the ones intended for the wedding day. We will recommend the amount of alterations to gowns, but if the client insists on a fit tighter than recommended, we will not be responsible. We are unable to accept exchanges or refunds on items that are custom made for you (this includes items dyed for you and preserved flower products)

Cash or Personal Cheque with Bankers Card, all major Credit/Debit Cards, Bankers Draft or BACS Transfer are all acceptable methods of payment. Our Terms are 50% payment with order (deposit) and 50% upon first fitting. Deposits are not refundable. All goods remain the property of the Company until paid for in full. Monies that remain outstanding by the due date will incur late payment interest at the rate of 5% above the prevailing Bank of England’s base rate on the outstanding balance until such time as the balance is paid in full and final settlement. We reserve the right to seek recovery of any monies remaining unpaid 30 days from the date of delivery via collection Agencies and/or through the Small Claims Court. In such circumstances, you shall be liable for any and all additional administrative and/or court costs. Returned cheques will incur a £75 charge to cover banking fees and administrative costs. In an instance of a second returned cheque, we reserve the right to terminate the arrangement and, if agreed to, we shall insist on future cash transactions only. Consequently, all bookings and/or  transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full. 10 working days are required to allow cheques to clear before any items will be released to the buyer except where any balance paid by cheque is guaranteed by a valid banker’s cheque card. THIS ALSO APPLIES TO CHARGES MADE FOR ALTERATIONS.

Cancellation Policy
A minimum of 24 hours from order date notice of cancellation is required. Notification for instance, in person, via email, mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to confirmation in writing. We reserve the right to levy a £50 charge to cover any subsequent administrative expenses. If you do not notify us of your intention to cancel any order within 24 hours of the date of the order then we reserve the right to charge you for the full cost of the goods. In the event of a wedding being cancelled for any reason whatsoever the balance becomes payable immediately and all goods must be collected.

Termination of Agreements and Refunds Policy
Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a service or sale is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused services shall not be refunded.

Unless otherwise stated, the goods featured on display are only available within the United Kingdom. We do not guarantee that the goods on display will be always available to order. Goods may be subject to slight variation and alteration without notice. You are solely responsible for evaluating the fitness for a particular purpose of any goods available on display.

Force Majeure
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

The laws of England and Wales govern these terms and conditions. By using our services or buying our products you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

Notification of Changes
The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the services will signify your acceptance of any adjustment to these terms.

These terms and conditions form part of the Agreement  between the Client and ourselves. Your undertaking of an order or Agreement indicates your understanding, agreement  to and acceptance of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.    

© Cambridge Bridal Studio 2016 All Rights Reserved